This company technical personnel visit to install the service responsibly, the engine bed date of one year from in the purchase the free maintenance. Outside the warranty period, this company will continue for the client to provide the compensated service and lifelong to maintain the service.
Breakdown contact mode: The client must list the engine bed breakdown situation, the unit name, the address, the telephone, the contact person clearly by the written form, and the facsimile to this company, by facilitates our technical personnel diagnosis reason and the determination must bring what kind of spare parts to visit to overhaul, prevents because of the non-zero fitting to be unable the engine bed to repair promptly.
Visits the maintenance time to pledge: By receives in the facsimile recording 24 hours to send out the technical personnel to visit certainly to serve. Technical advisory work telephone:021-64422270
This company may make the engine bed annual inspection, the periodic maintenance service for a long time for the client and 24 hour in visits the service, the fixed price charge or discusses in person the consultation.
The round turns fulfill the engine bed to use and to service the service term responsibility
The client presents any breakdown in the engine bed use process, may momentarily inform this company, this company will be responsible to send out the technical personnel to visit to overhaul the service. The client has the engine bed breakdown problem in the normal use process, from buys computer in the date one year to be responsible for the free service by this company, but needs to replace any fitting expense by the client from pays, each kind of fitting charge by fair pricing collection. (three months damage the fitting exams after the technical personnel is the quality question, may free replace first by this company. )
Because the client used other companies to program the software to modify engine bed's control system to have the breakdown problem, when our technical personnel visited the overhaul, as soon as passed through the detection, pressed stipulation of standard collection maintenance cost this company compensated service, this company was not responsible for the free maintenance.
In order to guarantee the engine bed normal operation, the client must detail the qualified engine bed operators, and carries on maintenance safeguarding regularly to the engine bed. If the client not qualified operators, must carry on training, may with this company or Manufacturer contacting, this company will be warm for the general clients provides the technical training service, the price liberally.
Because the operators violate the working instruction to create the engine bed breakdown or the operator personal technical question cause the engine bed not to be able to act normally, and goes bad take the engine bed as by requires this company to send for to visit to service or the service, the normal service all presses 300 Yuan/time charges (far way according to zone road high speed charge, major damage's breakdown is discussed or negotiated separately).
Warranty period from now on, according to zone position under price charge. After this company technical personnel receive the client breakdown facsimile, namely the reply facsimile quoted price, the client after agreeing Our company quotes price the signature recognition feedback, Our company namely sends for to visit to service. When services the engine bed to finish, and is related after the client the personnel recognize normally, the client must immediately pay in full the related maintenance cost.
Supplied for oneself the technical personnel is to enable the client to buy computer at that time, the engine bed obtained the prompt high use, as well as will obtain the prompt post-sale service in the next use process. In the engine bed debugging process, this company technical personnel in detail will introduce engine bed's use function, the maintenance and the use matters needing attention to the client. The client operators must observe the procedure operation.
This company sends out the technical personnel will receive the earnest manner for the customer service. If the client has any comment or to technical personnel's work service attitude to this company unsatisfied and phenomena and so on unreasonable service; go-as-you-pay, please momentarily come the electricity suit, so that we can serve well for you.
The following breakdown is not the maintenance scope
Whatever belongs the machinery normal wear to cause the translator unit to have exceptionally, the guide pulley, the bearing and so on vulnerable replacement, operates the precision and the smooth finish question which causes improper, as well as artificial or the force majeure (for example thunder stroke, operation do not note create engine bed's water leakage to cause the engine bed breakdown which engine bed leakage short circuit and so on) creates. The above breakdown like must service is the paid service.